Vets2 Synergy Business Process Management and
Customer Relationship Management
Business Process Management (BPM) is the term used to describe applications designed to orchestrate the various jobs that need to be performed between a network of people and systems
BPM applications attempt to continuously improve the process of human interaction with technology. They enable businesses to respond to changing consumer, market and regulatory demands faster than competitors – creating competitive advantage. At Vets2 Synergy, our developers are highly experienced in working with BPM solutions. Our past performance includes configuration and integration work with the Pega BPM solution.
We also bring experience working with the Pega Customer Relationship Management (CRM) solution. CRM is a widely-implemented strategy for managing a company’s interactions with customers, clients and sales prospects. It involves using technology to organize, automate and synchronize business processes – principally sales activities, but also those for marketing, customer service and technical support.
At Vets2 Synergy, we can work with you to optimize your CRM solution so that you can find, attract and win new clients, while reducing the costs of marketing and client service.
HHS Centers for Medicare and Medicad Services PegaSystems’ Case Studies
